After-sales Support & Services — Your Partner Beyond the Sale
At ZS Laser, we believe that delivering a machine is only the first step. Our real commitment begins after the sale, ensuring your equipment continues to perform at its best for years to come. That’s why we provide comprehensive After-sales Support & Services tailored to meet the needs of customers worldwide.
What Our After-sales Support Includes
Up to Three Years Warranty
Enjoy up to 3 years of warranty coverage, giving you complete peace of mind and long-term reliability.
Spare Parts Supply & Replacement Guidance
We stock all essential parts for our laser machines and provide step-by-step guidance for replacement.
Online Technical Assistance
Get expert help via email, phone, or video call from our English-speaking support team.
Remote Troubleshooting & Diagnostics
Our experienced technicians can quickly identify and resolve issues without the need for on-site visits.
Machine Commissioning & Setup
Assistance with initial installation, calibration, and fine-tuning to ensure optimal performance.
Operation Training
We guide your operators to confidently use and maintain the machine, reducing downtime and increasing productivity.
Maintenance Advice
Detailed instructions and schedules to help you keep your laser equipment in peak condition.
Fast Response for Overseas Customers
Our service team ensures minimal downtime by providing quick solutions, no matter where you are in the world.
Our Service Promise
From the moment your machine is delivered, our After-sales Support & Services ensure:
Smooth operation through regular maintenance guidance
Cost savings by avoiding unnecessary downtime
Extended equipment lifespan with proper care and timely part replacements
Continuous improvement through firmware upgrades and optimization tips
Need assistance with your laser machine?
Contact ZS Laser After-sales Support Team today and experience fast, professional, and reliable service that keeps your business running without interruption.

Our Service